As a dental practice, you are probably looking for ways to improve your cash flow. To achieve this goal, you can do many things. One of the most effective is patient recall. According to a study, improvements in a practice’s recall strategy can enhance patient retention by 10 to 15 percent. The success of patient recall depends on how it is implemented; there are many ways you can use this strategy to earn more money […]
As dental cover becomes more available in recent times, it’s more important than ever to find faster ways to receive payments from dental insurance. The idea of fee-for-service dental practices is long outdated since almost 90% of all dental practices are now joined with one or more insurance plans. Though dentists are paid at a lower rate than the more traditional way of dentistry of pay-as-you-go, there are many ways in which you can maximize
Imagine a world where you don’t have to manage patients’ dental insurance verification in your practice. It sounds like a dentist’s nirvana, right? But it is far from reality. This is where getting dental insurance support can benefit your practice. Dental insurance support is a dedicated service that submits the insurance claims, completes regular follow-ups, and attends to patient queries regarding insurance settlement. Dental insurance providers can take up a significant amount of time in
After the emergence of Covid-19, all small and large scale businesses were affected in one way or another. Dental clinics were no exception, and with limited staff, the owners had to revise their workforce strategy for finding an efficient way to reach out to patients, book appointments, and so much more. During that time, outsourcing customer service appeared as a blessing in disguise. In the post-pandemic world, outsourcing dental call customer service mainly helps clinics
How does a dedicated dental answering service (DDAS) differ from a standard call center service? Standard call centers are trained to handle different tasks such as answering the phone, billing, taking orders, and forwarding messages. Still, they lack dental training, which can result in missed appointments and lost patients. By understanding the patient’s needs and the processes involved to treat them, a dedicated dental answering service will improve your dental practice’s quality of attention, reduce